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Schedule of Fees

(Effective from July 2025)

All fees are based on a 50-minute session, with additional time allocated for planning and documentation as outlined. They apply to both face-to-face and Telehealth therapy sessions and assessments. Below are the fees for our privately paying and NDIS Self-Managed clients.

For NDIS Plan Managed – click here for schedule of fees.

 

Curious about the difference between Senior OTs and Experienced Therapists?

View therapist profiles

Q&A – What is a Senior OT?

 

 

Initial Consultation

  • Senior OTs – $376.50
  • Experienced Therapists – $356.25

This includes:

  • 10 minutes preparation, planning
  • 50 min consultation + 10 mins clinical note taking
  • 30 minutes clinical analysis & non-contact assessment tasks

N.B. Full assessments are conducted over 3 sessions and reporting is billed separately.

 

Subsequent Assessment & Treatment Sessions

  • Senior OTs – $251.00
  • Experienced Therapists – $237.50

 

Reporting costs

  • Senior OTs – $251/ hour
  • Experienced Therapists – $237.50/ hour

 

Home, School and Kindy Visits

  • Session rates – same as above
  • Travel time – $193.99/ hour
  • Mileage – 99c/ km
  • Additional reporting charges apply

 

 

Cancellation Policy

We understand things come up. To support fair access to services and reduce wait times:

  • Clinic appointments require 24 hours’ notice to cancel.
  • Home/school visits require 48 hours’ notice.
  • Late cancellations or no-shows will be charged 100% of the session fee.

You can reschedule within one week of the original booking to avoid a cancellation fee. If the rescheduled session is missed, the full fee applies.

We understand that cancellations are sometimes unavoidable. If you can’t get to the clinic, please consider the following service options in place of a clinic visit:

  • Telehealth
  • Parent consultation (phone/ zoom)
  • NDIS review/report preparation
  • Visuals or home program creation

You’ll receive an SMS reminder 48 hours before your session (Friday for Mon/Tue appointments). These are a courtesy only—please keep track of your own bookings.

To cancel/reschedule, please call us on (07) 3392 6133. If calling after hours, leave a message.

 

Frequent Cancellations

Continuity of care is important for achieving positive outcomes for your child. Frequent cancellations can inhibit your child’s progress, delay the achievement of their therapy goals and reduce the availability of therapy services for other people. Kids Matters OT may withdraw services from clients who frequently cancel or fail to attend appointments, regardless of the amount of notice given.

Please discuss any questions or concerns about this with your therapist or receptionist.

PLEASE NOTE THAT THIS POLICY IS A CONDITION OF TREATMENT FOR KIDS MATTERS OT. BY MAKING APPOINTMENTS, YOU AGREE TO OUR TERMS AND CONDITIONS.